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October, 2022
Volume 6, Issue 3
D
eputy Governor of the British Virgin
Islands Mr. David Archer was
elected as the new chairman of the
CARICAD Board at the 37th
meeting of the Board of
Directors of the Caribbean
Centre for Development
Administration (CARICAD)
which was held virtually on
July 14th, 2022.
Mr. Archer, who has
previously served as
deputy chairman of the
Board, follows the belief
that success comes to
those who are not afraid
to take risks and simply
take on new challenges.
His love for people and
business led him to
attain a Bachelor’s degree
in Human Resources
Management and Business
Administration (double
major). His passion for
people saw his elevation to
the role of Director of Human
Resources for the Government of
the Virgin Islands. He has served as
the Permanent Secretary to the
Deputy Governor where he provided
policy advice and oversaw various
departments that fall under the
Governor's Group.
subjects. Mr. Archer currently serves as
the Deputy Governor of the Virgin
Islands where he assists the
Governor in the exercise of his
functions relating to matters for
which the Governor is
responsible under section 60
of the Constitution.
As Deputy Governor,
Mr. Archer’s primary
role, in support of the
Governor, is to oversee
the management and
development of the
Virgin Islands Public
Service; to lead the
Public Service to ensure
the effective delivery of
the Government’s
programme, and to
maintain the highest
standards of service
delivery and good
governance.
Mr. Archer is also a certified
Organisational Development
Specialist, and a trained facilitator
and speaker, helping to build
Deputy Governor of the
British Virgin Islands,
Mr. David Archer.
Along with his undergraduate degrees, he also
possesses a Master’s Degree in Human Resources
Management and a Master’s Degree in Business
Administration (MBA). He was also appointed as the
Senior Liaison Officer to the Governor, providing
strategic advice on the Governor’s portfolio of
people, businesses, governments, and
nations. He is also the author of the
books Pioneering Greatness “The
Empowerment Experience” and
Pioneering Greatness II “Be Ballast”.
He is married to Dr. Allison Flax-Archer and has a
18-year-old son named Prince-David Archer. He is
an active member of several service organisations,
including Rotary, and exercises his entrepreneurial
spirit in businesses related to arts, entertainment,
hospitality, and real estate.
Some
of the
damage in
Dominica
from
Hurricane
Maria. (Photo
by Yuri Jones)
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C
ARICAD congratulates the new Chairman of its
Board of Directors, Deputy Governor of the British
Virgin Islands, Mr. David Archer.
Devon Rowe,
Executive Director
CARICAD
At the 37th meeting of the Board which was held
virtually in July, several matters were addressed
including ongoing technical assistance delivery, the
performance of the CARICAD Leadership Development
Programme, and an enhanced focus on digital
government. Actions were taken to address governance
matters to support the achievement of the mandate,
financial sustainability and institutional strengthening of CARICAD.
The impact of COVID-19 was evident in the delay in conducting this meeting,
but in keeping with technological and COVID-19 inspired developments in
recent times, CARICAD has been able to deliver content using webinars, blogs
and social media which allows for ease of access, especially for younger people.
We are a repository of information/experiences that generate lessons that help
others to be innovative and adaptive in a rapidly changing environment. When
COVID came, we were quickly able to adapt and provide advice because of our
own lessons learnt.
We have actually been executing against the approved Remote Work Policy and
were able to effectively and efficiently move into remote work in 2020 when
COVID hit us. CARICAD was ahead of the curve as the Centre had already
begun to put various arrangements in place that supported work and
effectiveness before the pandemic, and we will continue to do so.
It should be noted that CARICAD continues to be in alignment with the
CARICOM Strategic Plan, and we support the “I am CARICOM” initiative which
adorns our cover page.
We have a small team at CARICAD, delivering big results. CARICAD’s focus has
been on shaping and enhancing the development and sustainability of strong
governance and leadership structures.
We may not be the direct deliverers of the services but we influence the people
who are doing it. We provide information that can affect the quality of people’s
lives and that can improve quality of services – we inspire Transformation
through the development of various tools such as the Public Sector
Transformation Tool (PSTAT) and various schematics. Our Leadership
Development Programme provides value that can be used in people’s everyday
lives, and in this edition, we feature the reflections of two participants in these
programmes.
These quarterly newsletters are always filled with perspectives on resilience,
strategic planning and many other areas that can be utilised as research tools
for academics, while being articulated in a manner that is easily understood.
We produce unique hurricane newsletter specials which provide useful
information to the people of the region who every year, from June to
November, have to prepare for the hurricane season and we freely offer
guidance in the preparation, for example, of Business Continuity Plans for these
occurrences. In July we shared our special edition Hurricane Preparedness
newsletter and we now invite you to enjoy this most recent edition of our
newsletter.
׉	 7cassandra://9lAD-1zjOLFcZK6wEA8NpbHNli50tPXcw9KcUEZ0dtY9` ca|Eb׉E3
By Franklyn Michael – Supplementary Associate – CARICAD
T
he cry continues in our CARICOM
Region. There is not enough
implementation! The polite and
euphemistic way in which it continues
to be described is our “Implementation
Deficit.” There is too much talking and
not enough action. Policies are often
not implemented and projects are
often left in the formulation and
inception stages. Yet, there is so
much planning taking place. However
many of those plans fail to produce
tangible, observable or measurable
Results.
CARICAD continues to work towards
solutions to problems in our
member states. The Implementation
Deficit is one such “wicked problem”. We need to
focus on our deficiencies in implementation. We
should work collectively to bring about a dramatic
improvement much sooner rather than much later.
A change of behaviour among the senior
management ranks of our public services is
required. A change in behaviour often starts with a
change in mindset. However it is changes in
behaviour, not the adherence to beliefs and
concepts that create meaningful change. Our public
service structures, systems, procedures, rules and
regulations are still for the most part a legacy of
colonialism.
Our public sector was a bastion of bureaucracy and
near-immutable regulation. The sector was not
designed for today’s realties with our countries
being independent states. The public sector still
reflects an era in which preserving the status quo
was prominent. The primary purpose of a public
service in the colonial era was protection of the vital
interests of the colonial powers. Today, our region
needs our public service to focus on Resilient
and Sustainable Development, in an era of
rapid change and great uncertainty.
Public sector managers should
embrace the need to change mindsets
and lead a charge to change from a
culture of control to one of
performance and results.
Management Guru Peter Drucker
said: “Culture eats Strategy for
Breakfast.” CARICAD is urging that
we re-set Strategic Planning in the full
context of Strategic Management. We
should accept the need to focus not
just on Strategic Planning and plans
but on organisational culture,
implementation and results. In other
words, focus on implementation through Strategic
Delivery.
Strategic Delivery is the term CARICAD uses to
describe the processes, procedures, practices,
activities and actions that are required for an
organisation to deliver goods and services as
Outputs of its Mandate, Vision and Mission. It is a
phased process but the phases are iterative and
should overlap to ensure smooth implementation
and delivery of results. The major phases are:
 Strategic Thinking
 Strategic Planning
 Implementation – Strategic Delivery
 Consolidation
Those phases constitute a framework that many of
us would regards as Strategic Management. The
principal idea of this article is that there is nothing
wrong with embracing the concept of Strategic
Management.
 Continues on next page
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 Continued from previous page
What we need to do is accept that we need to
emphasise implementation, the way we emphasised
planning.
This CARICAD framework connects planning to a
typical organisational working environment.
Planning should not be seen as a stand-alone
activity.
The two frameworks created by CARICAD
demonstrate that in terms of implementation a
Strategic Plan is in many ways the early part of a
sequential yet cyclical process to produce desired
results in organisations.
The schemas are shared for your later reflection
and guidance for developing your own
organisational roadmaps for implementation. We
now return to the theme of improving our level of
 Continues on next page
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 Continued from previous page
implementation in the region.
We need to place emphasis on the following areas:
 Senior Management Accountability
 Strategic Human Resources Management
 Transformational Leadership
 Continuous Communication
 Culture Change
Senior Management Accountability
We need to hold our public sector managers
accountable directly and personally for results
within their organisation. I am aware that at the top
level of many of our public services there is
resistance but as a former Permanent Secretary
myself who was held accountable for Results in a
protracted crisis, I say it is high time we embrace
that approach. It is not the Minister’s fault if there is
no up-to-date Strategic Plan (SP). It is not the
Minister’s fault if the SP is out of date or not aligned
with the budget allocation. It is not the Minister’s
fault if staff meetings have not been held for years.
It is not the Minister’s fault if Performance Reports
and Annual Reports are not submitted on time.
Managers must accept responsibility for their tasks,
not simply enjoy authority.
 Continues on next page
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 Continued from previous page
Strategic Human Resources Management
(SHRM)
Rosemund Warrington of CARICAD continues to do
pioneering work on Strategic and Competency
Based Human Resources Management. Many
current HRM procedures, systems and practices still
represent out-of-date thinking that does not
support a culture of implementation.
I quote Mrs. Warrington below:
“The pandemic, in an unprecedented manner,
has increased the focus on how work is done
and on the need for better strategic
implementation of human resource (HR)
policies to ensure business continuity. HRM
can no longer be predominantly a compliance
function. Public Sector organisations (PSOs)
must reset the HR compass to remain
relevant and outcomes-focused. This means
adopting and stretching strategies and
mindsets, envisioning, thinking outside the
box, adapting and implementing
transformation activities as part of a
sustained process of improving service
delivery to citizens within the limitations
of resources. This approach to and mindset
of change will enable PSOs to build new
capabilities and continuously adapt to
evolving contexts and priorities.
Extracted from the article, Reframing HRM in the
Public Service: from Principles to Practice.
Transformational Leadership
Although your position as a top manager or
supervisor, gives you the authority to accomplish
certain tasks and objectives in the organisation
(called Assigned Leadership), this power does not
make you a leader, it simply makes you the boss
(W.G. Rowe, 2007). Leadership differs in that it
makes the followers want to achieve extraordinary
goals (called Emergent Leadership), rather than
simply bossing people around (W.G. Rowe, 2007).
Thus you get Assigned Leadership by your position
and you display Emergent Leadership by influencing
people to do remarkable things.
Transformational Leadership is what makes
Emergent Leadership sustainable. It is a style of
Leadership where the leader collaborates with
employees to identify the needed change, creating a
vision to guide the change through inspiration, and
executing the change in tandem with committed
members of the group. CARICAD suggests that you
try this approach:
 Lead by example
 Emphasise goals
 Focus on Results
 Treat team members as individuals
 Steer, do not drive
 Pull, do not push
 Defend the team against unfair attacks
 Plan for your exit – contribute to succession
planning
Continuous Communication
It is not possible to achieve organisational success
unless there is effective communication within the
organisation and externally. Workers and
stakeholders need to know not only what is
expected of them but how they fit into the effort to
achieve goals and results. Matt Koschmann of the
Department of Communication University of
Colorado, Boulder, said the following in 2012:
“If organisations don’t communicate the right
information to the right people at the right
times in the right ways, things fall apart:
directions aren’t followed, customers aren’t
 Continues on next page
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 Continued from previous page
satisfied, clients aren’t served,
regulations aren’t obeyed, and
general chaos ensues. And in
certain high-risk organizations,
like our military or your local
fire department, getting the
right information to the right
people is absolutely critical so
we certainly need effective
communication within
organizations.”
It is clear that without effective
organisational communication desired
results will not be attained.
A commitment to communication
informally and formally that follows good practice such as the Seven Cs of Communication is vital.
Remember that non-verbal communication within organisations sends powerful messages.
Culture Change
A focus on implementation to generate Results – Outputs, Outcomes and Impact, requires an
organisational culture that embraces, nurtures and sustains that attention.
The key to running a successful organisation is to have a culture based on a strongly held and
widely shared set of beliefs that are appropriately supported by strategy and structure. When an
organisation has a strong culture, three things happen: Employees know how top management
wants them to respond to any situation, employees believe that the expected response is the
proper one, and employees know that they will be rewarded for demonstrating the organisation's
values.
Keynote Thought
It is important that we in the CARICOM region deliver Results - Outputs and Outcomes and have
a lasting Impact with our work. We need to go from Vision to Action more consistently. We need
to implement policy; not simply help to create it. We need to implement the plans we develop,
not only develop those plans and then leave them as dusty, dead documents. This article can
only stimulate reflection and share ideas — it is up to you to make it happen. Hold yourself
accountable. Be more than an Influencer — become a consistent Implementer.
The Seven Cs Framework was created by Dr. John Baird and Dr. Jim Stull.
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Participant Reflection – Emerging Leaders’ Development Programme Cohort 1, Central Bank of Barbados
By Mrs. Arlene Estwick, Participant, Strategy Officer, Central Bank of Barbados
A
s I reflected on the past three months of
the Emerging Leaders’ Programme
(ELP), I am indeed grateful for the several
opportunities it provided:
 the opportunity provided to me to grow
 the opportunity to learn a plethora of
new tools and techniques of leadership
 the opportunity to unlearn some old
ways of thinking and being,
 the opportunity to share in
practical ways with my
colleagues and to expose my
vulnerabilities
 knowing it was all for the
greater good of becoming a
better person, a better colleague and a better
leader.
Among my favourite tools were the Extended DISC
and the Action Learning Sessions. The Extended
DISC not only made me more aware of my
communication style but also that of others. It
highlighted how we sometimes need to adjust our
approach based on what communication style we are
interacting with.
Action Learning, done similar to coaching, is a
process of insightful questioning and active listening
that involved us working in small groups to discuss
real issues. These sessions were a life line and gave
me the opportunity to share openly and to hear
multiple perspectives on an issue I was seeking to
shoulder on my own. These sessions underscored
the importance of team support and how much
better and more effective we can be by working
together. I therefore encourage us to continue these
coaching sessions within our groups and to create
new coaching opportunities within our departmental
teams.
Better Together
We learned that good leaders seek input from
others…so to put this into practice I asked my
colleagues to share one word that would sum up
their experience in the programme over the past 12
weeks. I was very encouraged by their responses:
Enlightening; Insightful; Empowering; ThoughtProvoking;
Practical; Relevant; Timely; Rich; Useful;
Informative; Consistent; Engaging; Educational,
Intense, Life-giving; Life-changing. (All of which I
wholeheartedly endorse!)
Colleagues, just imagine, if each of us were to
apply what we have learnt, little by little and
bit by bit, I believe we would start to see
positive changes occurring across the Bank.
But for this to become a reality, each of us
needs to play our part. Let us not just check the
box on having completed this programme but let
us commit to implementing what we have
learnt within our departments, our
teams and the wider Bank. For if we
truly want to create and maintain a
happy and healthy work
environment then it is up to all of
us here today to be a part of the
solution. I challenge each and
every one to let us work together to help bring about
the positive changes we want to see in our Bank (it’s
not going to happen by chance).
Twelve weeks ago, when we commenced our
Leadership development journey Dr. Parkes asked
us what we were most curious about? For me, it
wasn’t a question I had to deliberate on because this
question was top of mind for me on entering the
programme.
What was I most curious about?
After going through the programme how could I then
translate what I had learnt in to real action that
could influence positive change whether be it in
terms of mindsets, culture, how we lived our values
and how we valued each other.
Having gone through the programme is this still a
burning question for me? Perhaps not burning but it
is still very much top of mind! Do I have the
answer? I believe I do…
I refer them as My Five Bs:
 Begin — start where I am..within my circle of
influence
 Be the change I want to see — start with me…
model the behaviours that align with the Bank
values
 Be intentional — set out each day to make
small improvements — it’s not what I say; it’s
what I do repeatedly
 Be adaptable —change is occurring at a rapid
pace – If I am to remain relevant I must maintain
 Continues on next page
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By Petra Emmanuel, Tutor,
Barbados Community College
I
 Continued from
previous page
a posture of flexibility
 Bring others along — I
can’t do it on my own (it
takes a village… all of us
have a role to play). There
is a famous quote which
says, “if you want to go
fast go alone…but if you
want to go far…go
together!”
On behalf of my colleagues
and I, let me extend a huge
thank you to CARICAD for
partnering with the Bank to
facilitate this first cohort of
the Emerging Leaders’
Development programme.
Special thanks to our
Facilitators Dr. Lois Parks and
Ms. Trudy Waterman who
were the absolute best! For
12 weeks these ladies showed
up and served us with high
energy, endless content and
loads of engagement. The
synergy and exchange that
was consistently displayed by
Dr. Parkes and Trudy tells me
that that these ladies live and
practice what they teach!
Special thanks to Governor
Haynes and the team in HR
for recognising that this level
of training and exposure is
critical for the growth and
development of our senior
supervisors whose supportive
role is paramount in helping
our leaders inspire and
motivate our colleagues to
continue to pursue the Bank’s
vision of creating and
maintaining a centre of
excellence.
n December
2021, I
successfully
completed the
three-month CARICAD Mid-Level
Leadership Development programme.
Going into the programme I did not
even see myself as a traditional
“leader” – I had figured the course
would get me closer to acquiring
some leadership skills, but I did not
expect such a life-changing
experience.
I was placed in groups from day one
of each of the weekly sessions, with
people I had never met before. This
reminded me of the many times I
placed my students in groups to
complete projects, and expected
them to get the job done. Like my
students, I had to be able to interact
with strangers, and fortunately for
me, I have since forged great
connections with those brilliant civil
servants.
I was always a good listener but I
have learned that just listening is not
enough, especially when addressing
student, staff and even family
concerns. I learned to slow down,
show genuine interest, and focus on
one thing at a time to make my
family, work and social relationships
better.
In the CARICAD group sessions, this
type of communication was key as
we were all able to share our project
ideas and we gained feedback, which
highlighted the importance of
consultation. It was during the
breakout sessions that I was most
honest with myself and for example,
was able to identify my own anger
issues and to identify and address
my triggers – the things that made
me angry – and I have learned to
strive to keep myself above the line.
This knowledge was applied to my
students. In the remote learning
environment, some students also
faced significant problems coping
with their workload due to stress,
anger and other personal issues.
When dealing with my students, I
learned to approach each one with
greater sensitivity and a more open
mind. I was able to better recognise
that all relevant information may not
be forthcoming, and careful analysis
may be needed, as well as further
research into the specific issues that
individual students face.
This brings me to another component
of communication. Building a remote
work culture in teaching was
essential as new COVID-19 variants
came to our island and we had to
adapt. I was sure to provide clear
communication of student
assignments, as well as address
possible limitations due to working in
the online environment.
I was able to develop a virtual opendoor
policy for the remote
environment with precise guidelines
– leaving clear communication
channels such as Whatsapp and
email where my students were able
to ask me questions at any point,
and I always responded within a
reasonable time-frame.
This all assisted me in becoming an
even better educator, and
communicator on the whole.
Employers, whether public or private
sector, I am making a
recommendation that you allow your
employees to have their chance to
achieve this level of personal
reflection and development. Provide
them with the tools that will better
allow them to handle interactions
with each other more effectively.
Let my experience be your
encouragement to place your
employees in the CARICAD Mid-Level
Leadership Development programme.
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10
By Kyle Waterman-Forte
Student, Barbados Community College
D
uring the summer of 2022 I had the
opportunity to participate in an
internship at CARICAD. My internship
commenced on July 20th, 2022 and
ended on August 17th. CARICAD is the
Caribbean Centre for Development
Administration.
I am Kyle Waterman-Forte and I am 17
years of age. I am a first-year student
at the Barbados Community College and
was elated to find out that I had the
chance to gain experience at a
regional institution.
CARICAD is the embodiment of
dedication to hard work and
community service, enveloped
in expertise. With such
characteristics, the Caribbean
Centre for Development Administration is a perfect
place to establish and/or propel one’s professional
career.
It has been one of the most developmental
experiences I have had so far in my life. Some of
my duties included setting up devices, backing up
files to an external hard-drive, researching
new devices to replace out-of-date devices
at the office, and analysing quotations from
businesses concerning devices for the
office.
I left CARICAD with improved skills in
presentations, research, and in providing
technical support pertaining to personal
and public office devices. These skills will
enable me to become more proficient and
efficient in due course, for my life, my
education going forward, and my
future career.
Working at CARICAD has instilled
a strong work ethic and good time
management within me and for
that I am grateful.
My internship at CARICAD has been a blessing. I
enjoyed working closely with the Executive
Director, Mr. Rowe, along with Mrs. Eversley, and
with CARICAD’s Supplementary Associate, Mr.
Franklyn Michael. I encourage other young adults
to apply for an internship at CARICAD because it
offers great experience and insight.
THE TEAM
Previous editions can be viewed at:
The CARICAD Horizon is a regular publication of the
Caribbean Centre for Development Administration
(CARICAD). The Horizon has superseded the
“Chronicle”. The Editor-in-Chief is CARICAD’s
Executive Director, Devon Rowe. The Production
Team comprises: Franklyn Michael, Rosemund
Warrington, Dr. Lois Parkes, Trudy Waterman,
Angela Eversley and Petra Emmanuel.
Special Hurricane Edition July 2022
March 2022
December 2021
October 2021
Special Hurricane Edition June 2021
March 2021
October 2020
July-August 2020
Special Hurricane Edition June 2020
Special COVID-19 Edition May 2020
March 2020
December 2019
October 2019
Board Meeting 2019 Special Edition
April 2019
December 2018
August 2018
December 2017
July 2017
1st Floor Weymouth Corporate Centre, Roebuck Street, Bridgetown, Barbados
Tel: 246-427-8535 Email: caricad@caricad.net Website: www.caricad.net
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